SecureIDsafeSECUREIDsafe
01 / Contact Support

Reach the perimeter team.

Submit an inquiry and our team will respond through encrypted channels. Before you write, read the notice below — it defines what we can and cannot help with.

We cannot recover lost seed phrases.

SecureIDsafe is zero-knowledge: your 24-word seed phrase is the only key to your perimeter, and it never leaves your device. Support has no override, no master key, and no ability to restore access. If your seed phrase is lost, your data is irrecoverable by design.

What we can help with

  • · Billing and subscription tier questions
  • · Account access for verified seed holders
  • · Feature and suite guidance
  • · Security and architecture questions
  • · Bug reports and incident disclosure
Never include your seed phrase, password, or any decryption key in this form. Support will never ask for them.

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Single users, business teams and enterprise perimeters — the same non-bypassable security, scaled to your vault.

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